Firefox Sync Data Loss After PC Reset - Recovery Request

Hello Mozilla Support Team, I am writing to request assistance with recovering my Firefox Sync data. I recently reset my PC and after reinstalling Firefox and logging bac… (ვრცლად)

Hello Mozilla Support Team,

I am writing to request assistance with recovering my Firefox Sync data.

I recently reset my PC and after reinstalling Firefox and logging back into my Firefox account, my bookmarks and saved passwords are completely gone. I believe the sync may have overwritten the server-side data with an empty local profile after the reset.

Account email: dkssudgktka14@gmail.com Approximate date of data loss: 02 25 2026

I had been accumulating this data for approximately 1 years and it is very important to me. Could you please check if there is any backup of my sync data on your servers that could be restored?

Thank you for your help.

კითხვის დამსმელი 첫눈 34 წუთის წინ

ბოლო პასუხის გამცემი 첫눈 9 წუთის წინ

Passwords going missing and not syncing from android phone

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction t… (ვრცლად)

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction that I can find with no success.

On a couple of occasions, a successful sync has happened randomly a couple of days later.

On this occasion no syncing so far. (two days)

I am feeling that Firefox is becoming somewhat unstable, which is a shame as I have been using the browser since Noah was a lad.

Any ideas?

კითხვის დამსმელი john.rovcom 2 საათის წინ

Firefox 148.0 - Check for update has disappeared

Why do you guys always manage to break a feature with any new update? For 148.0, you have caused the "Check for updates" button [available under Help > About Firefox] … (ვრცლად)

Why do you guys always manage to break a feature with any new update?

For 148.0, you have caused the "Check for updates" button [available under Help > About Firefox] to completely disappear (even though it was here and working perfectly fine a few seconds ago with 147.0.4), creating an unnecessary blank space below the Firefox logo.

On another note, the new font for the logo is a very poor choice, it's a weird combination of square and rounded edges with weird proportions. Who validated this choice?

კითხვის დამსმელი hellvin111 2 საათის წინ

No longer able to access Lowes search for shopping

After my last Firefox upgrade install I can no longer access both The Home Depot and Lowes websites. This is the message I get when trying to access the Lowes web page se… (ვრცლად)

After my last Firefox upgrade install I can no longer access both The Home Depot and Lowes websites. This is the message I get when trying to access the Lowes web page search:

Access Denied You don't have permission to access "http://www.lowes.com/Search=windows&catalog=4294772368&ac=true" on this server.

Reference #18.66d3e17.1771951467.1c7d8fff

https://errors.edgesuite.net/18.66d3e17.1771951467.1c7d8fff

კითხვის დამსმელი raa50 2 საათის წინ

Fehler! Bitte wiederholen... Problem mit Chat \"Connecting ...\" ? Bitte deaktivieren Sie ADBlock in chrome://extensions/ (Chrome) oder about:addons (Firefox) (Nur Whitelisting funktioniert nicht). Diese Seite aktualisieren

Ich habe folgende Fehlermeldung: Fehler! Bitte wiederholen... Problem mit Chat \"Connecting ...\" ? Bitte deaktivieren Sie ADBlock in chrome://extensions/ (Chrome) oder … (ვრცლად)

Ich habe folgende Fehlermeldung: Fehler! Bitte wiederholen...

Problem mit Chat \"Connecting ...\" ? Bitte deaktivieren Sie ADBlock in chrome://extensions/ (Chrome) oder about:addons (Firefox) (Nur Whitelisting funktioniert nicht).

Diese Seite aktualisieren

Was muß ich machen?

კითხვის დამსმელი bernd.reisser 3 საათის წინ

a South African Facebook occupying m my log in and it won't allow entry to my account. I get to my account on Safari on the same Macbook. How can I get rid of this South African Facebook block or should I just remove firefox as my long time browser

Suddenly I have a South African Facebook occupying my fire fox log in. It won't let me go into my account. When I use Safari on the same Macbook I can get access, so some… (ვრცლად)

Suddenly I have a South African Facebook occupying my fire fox log in. It won't let me go into my account. When I use Safari on the same Macbook I can get access, so somehow it was become fixed to my fire fox browser. How can I get rid of this South African Facebook block or should I just remove firefox as my long time browser. I've done all the cookie deletes and regular stuff. I'd appreciate some professional help. Regards, Jim

კითხვის დამსმელი jimeatamerica 3 საათის წინ

Cookies are filling wayyy too fast - why??

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites eithe… (ვრცლად)

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites either, just working (claude/chatgpt only mostly).

https://snipboard.io/9uRi0v.jpg

Yet - this is JUST from today. How on earth is this possible??

I can't block cookies because things won't work the same - but this is ridiculous to have to empty everything constantly/daily.

What changed? Can you guys please fix this?

კითხვის დამსმელი ajonline 14 საათის წინ

ბოლო პასუხის გამცემი ajonline 4 საათის წინ

Firefox is asking to download updates twice a day - CAN YOU STOP !!!!

Why do we constantly receive daily(sometimes twice daily) request to download updates for Firefox - it is extremely irritating - we are thinking of removing Firefox altog… (ვრცლად)

Why do we constantly receive daily(sometimes twice daily) request to download updates for Firefox - it is extremely irritating - we are thinking of removing Firefox altogether !

კითხვის დამსმელი ivanbgoog2 4 საათის წინ

Firefox storage issues

2026Feb24 Dear Mozilla, I use Firefox as my primary web browser. I am constantly having to Force Quit Firefox in order to free up storage. Please work on making Firefox h… (ვრცლად)

2026Feb24

Dear Mozilla,

I use Firefox as my primary web browser.

I am constantly having to Force Quit Firefox in order to free up storage.

Please work on making Firefox handle storage better.

კითხვის დამსმელი 2tptwv8nh9 4 საათის წინ

Firefox - PLEASE stop nagging me and interupting my work. NO MORE ENDLESS "TRY" PROMPTS!

I am constantly getting hit with all sorts of REPEATED prompts to "Try" features..ex - "Try Horizontal Tabs" or "Create a Profile". I am getting frustrated with the inabi… (ვრცლად)

I am constantly getting hit with all sorts of REPEATED prompts to "Try" features..ex - "Try Horizontal Tabs" or "Create a Profile". I am getting frustrated with the inability to stop these annoying and useless prompts. I need a browser that let's me work the way I want and need to work, I don't need a browser that thinks it knows better than I, what I need. Using about:settings is not intuitive and leads to breaking more things than it fixes. I try to stop the prompts to try horizontal tabs and it breaks my easy access to the ChatGPT cog.

Put all these feature recommendations on a single page displayed to the user with a "Do Not Show Again" checkbox. Or limit the prompts to 3 times max or once a month. Something far more reasonable than every time I open the browser. People, this is not difficult - Stop being over-baring and persistent with these undesirable recommendations. ALL USERS ARE NOT THE SAME.

If I do not "Try" when prompted, especially the 2nd, 3rd time etc. it is highly likely that I am not interested and want to be left alone. I am ready to ditch Firefox and move to Chrome or Opra. Let me reword that - I am being run off by Firefox's nag tactics. I assure you another day or two of this and - & "%ProgramFiles%\Mozilla Firefox\uninstall\helper.exe" -ms will be next. I am not going to use about: and search through endless config options every time I need to get my work done. Make it easy to stop or stop it entirely but stop trying to control my browser usage. I don't have to use Firefox you know. After 48 hours passes if these prompts don't go away, FireFox will be automatically removed. In other words, give me a reason to manually stop this scheduled task.....or don't.

$action = New-ScheduledTaskAction -Execute "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" -Argument "/S" $trigger = New-ScheduledTaskTrigger -Once -At (Get-Date).AddHours(48) Register-ScheduledTask -Action $action -Trigger $trigger -TaskName "UninstallFirefox" -Description "Uninstalls Firefox in 48 hours"

კითხვის დამსმელი gazar1 4 საათის წინ