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New Computer, loaded FF but is not recognizing my account, how do I fix?

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  • 8 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: guigs

Sherrie
Sherrie
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I have a new Lenovo computer. Windows 8.1. I had my old one linked with FF and AOL and the tool bar bookmarks stored. I have loaded FF on the new one but cannot retrieve my account as I had on the old computer. None of my bookmarks are there and it does not recognize my sign on info. Please tell me how to fix this

I have a new Lenovo computer. Windows 8.1. I had my old one linked with FF and AOL and the tool bar bookmarks stored. I have loaded FF on the new one but cannot retrieve my account as I had on the old computer. None of my bookmarks are there and it does not recognize my sign on info. Please tell me how to fix this

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guigs
guigs
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Hi sherwill67,

What version of Firefox are you using, and are you using Firefox Sync? *Firefox Sync troubleshooting and tips

If you have more questions, we are happy to help.