Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Server not found (*mozilla.org)

  • 2 件の返信
  • 22 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: Grad

Grad
Grad
more options

Ever since I came home (~2hrs ago), I'm unable to connect to any of the mozilla.org websites without using a VPN.

"Server not found Firefox can't find the server at addons.mozilla.org." "Server not found Firefox can't find the server at support.mozilla.org." "Server not found Firefox can't find the server at mozilla.org."

I have tired everything written here: https://support.mozilla.org/en-US/kb/server-not-found-connection-problem That is:

  1. I changed "Use system proxy settings" to "No proxy".
  2. I disabled DNS Prefetching.
  3. I disabled IPv6.
  4. I cleared cookies and cache.
  5. I checked for malware.

I have no trouble accessing other websites. And I can access mozilla.org via my mobile. But I can only access it on my PC using a VPN connection. And I was able to access it normally, not even 12 hours ago.

What might be the problem?

Ever since I came home (~2hrs ago), I'm unable to connect to any of the mozilla.org websites without using a VPN. "Server not found Firefox can't find the server at addons.mozilla.org." "Server not found Firefox can't find the server at support.mozilla.org." "Server not found Firefox can't find the server at mozilla.org." I have tired everything written here: https://support.mozilla.org/en-US/kb/server-not-found-connection-problem That is: # I changed "Use system proxy settings" to "No proxy". # I disabled DNS Prefetching. # I disabled IPv6. # I cleared cookies and cache. # I checked for malware. I have no trouble accessing other websites. And I can access mozilla.org via my mobile. But I can only access it on my PC using a VPN connection. And I was able to access it normally, not even 12 hours ago. What might be the problem?

選ばれた解決策

Yeah, I actually figured it out an hour ago, after opening paypal.com in Bitdefender's Safepay browser. The error in it said something along the lines of: "DNS server couldn't resolve the address".

I changed my DNS servers to Google's (8.8.8.8, 8.8.4.4) and the problem is now gone.

Thanks for the reply, though.

この回答をすべて読む 👍 4

すべての返信 (2)

T-Ricky
T-Ricky
more options

HAD same problem 2 years ago. Turned out it was both DNS servers at Bellsouth.net after some routine maintenance was done (in error!). The links resolved fine the next morning. Good luck.

Grad
Grad 質問者
more options

選ばれた解決策

Yeah, I actually figured it out an hour ago, after opening paypal.com in Bitdefender's Safepay browser. The error in it said something along the lines of: "DNS server couldn't resolve the address".

I changed my DNS servers to Google's (8.8.8.8, 8.8.4.4) and the problem is now gone.

Thanks for the reply, though.