Virus on FireFox Ap Bar
On what I believe is the Firefox Ap bar, the one that follows on the same line after the magnifying glass icon, there is a advertisment or clicking bar for "Clean your PC Free" and the program is downloaded under the name PC Performance: it appears to be a virus. After I downloaded it my Norton said that I had to infections and it blocked them and then I had to restart. One of the programs was some kind of Area Savings site which I did not click on but it was one of the programs that downloaded with the PC Performance Ap and the date appeared in my Control Panel settings which I used to uninstall the unwanted and suspect programs. I though FireFox was safe? How can I get the add for this off my ap bar?????? One of the problems encountered was when I tried to use letters on keyboard, all I could print were numbers.
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try the following:
Scan for Malware
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try some of the following programs to scan for malware:
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Microsoft Security Essentials (A good permanent anti-virus if you don't already have one)
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Reset Firefox
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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