Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
解決済み アーカイブに保管済み

Gmail keeps moving me to safe mode says i'm running version 3.6

Me replied
Me

I am running ver. 11 of Firefox but Gmail keeps saying I am running ver. 3.6. I have disabled EVERYTHING but I still keep getting "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome." AFAIC, 3.6 IS a modern browser. Are they doing this just to get me to use Chrome? I am running Windows XP SP3

I am running ver. 11 of Firefox but Gmail keeps saying I am running ver. 3.6. I have disabled EVERYTHING but I still keep getting "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome." AFAIC, 3.6 IS a modern browser. Are they doing this just to get me to use Chrome? I am running Windows XP SP3

すべての返信 (3)

選ばれた解決策

Let's do this: in your address bar, type in "about:config" (without the quotes) and press enter. Click the "I'll be careful, I promise" button. Type "Useragent" into te search box, press Enter. If anything shows "User Set" right click it, and click "reset" restart Firefox. Then, go to Help, About Firefox, and install any updates you see there. Does that work now? It looks like a toolbar may have corrupted your user agent, making gmail think you are using Firefox 3.

You have a user agent that is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox 3.0.11

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 FBSMTWB

See:

A GREAT BIG THANK YOU!!!!! goes out to cor-el and Tylerdowner for this assist!! Problem is solved, beaten, vanquished, whipped, done for and is gone!

Wonderful job, y'all!