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Unable to access websites but IE can

  • 10 件の返信
  • 58 人がこの問題に困っています
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  • 最後の返信者: d0ubi3

22639
22639

I am unable to access any website using FF 7. I get a popup window that says "Secure Connection Failed! xml.freecause.com: 443 uses an invalid security certificate. Error code: sec_error_expired_certificate" and it won't let me close it out. I have to use CTRL/ALT/DEL to close out FF. I am even unable to access any of the FF support pages (including FF Feedback) using FF. I had to use IE to submit this. IE has no problem opening the same websites.

I am unable to access any website using FF 7. I get a popup window that says "Secure Connection Failed! xml.freecause.com: 443 uses an invalid security certificate. Error code: sec_error_expired_certificate" and it won't let me close it out. I have to use CTRL/ALT/DEL to close out FF. I am even unable to access any of the FF support pages ''(including FF Feedback)'' using FF. I had to use IE to submit this. IE has no problem opening the same websites.

選ばれた解決策

The security certificate for the xml.freecause.com domain has expired because it was not renewed in time.

You most likely have an extension that tries to contact that server and you will have to disable that extension until the site has renewed its certificate.

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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すべての返信 (10)

Tom W
Tom W

I'm having this problem too only I'm using Firefox 6.0

Mistyinltown
Mistyinltown

I am having the same exact problem, also using FF 6.0.2. I can't access anything, just like OP had to use IE. :(

kmuzikar
kmuzikar

I had this problem too...for me it was caused by theGamers Unite snagbar that I had installed. For some people it was yahoo. I found a solution here: https://support.mozilla.com/en-US/questions/879011#answer-250883 wherein I changed my computer's date to two days ago (before the certificate expired) opened up Firefox (with no issue!) and uninstalled the toolbar. I closed Firefox, updated the date back to the correct date, and opened Firefox. Seems to have worked, I haven't had the error window pop up since.

22639
22639 質問者

But I don't have the GamersUnite snagbar. What is the issue with Yahoo?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

選ばれた解決策

The security certificate for the xml.freecause.com domain has expired because it was not renewed in time.

You most likely have an extension that tries to contact that server and you will have to disable that extension until the site has renewed its certificate.

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

22639
22639 質問者

Thank you. That worked.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You're welcome.

I think that the website has now updated their certificate (Not before: 09/25/2011 00:00:00 GMT) and it should work again.

Tom W
Tom W

I installed Firefox 7 the picture I attached never showed up again, however I have used the 'Safe Mode' option.

bipwop
bipwop

I think it must have updated its certificate - no problems today.

d0ubi3
d0ubi3

youtube com / watch?v=IJHwpZPunkQ


not really applicable.

この投稿は James により に変更されました