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all of my bookmarks are gone and I did not have a google email account

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I downloaded firefox 4 and now all of my bookmarks are gone. I never had a google email account, so I cant retrieve them that way. How can I get them back?

I downloaded firefox 4 and now all of my bookmarks are gone. I never had a google email account, so I cant retrieve them that way. How can I get them back?

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Hopefully you didn't do a complete uninstall of the previous version...

First, you may want to make a backup of your profile folder. It contains not only your current bookmark list, but a folder of backups. But these are not saved forever. To back up Firefox, see Backing up your information.

The following article has suggestions for recovering bookmarks: Lost Bookmarks | Troubleshooting | Firefox Help.

Hope that helps.