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Thunderbird is not receiving in coming mail from Charter

Thunderbird Send and receive email
nancylynn replied
nancylynn
nancylynn

I have not been able to get my emails today from Charter on my desktop. Everything was working fine yesterday but nothing in coming through today. It looks like it might load, message that it is downloading 1 of 26 and then says nothing to download. I look on Charter website and there are current emails to download but Thunderbird must have a glitch. I have been on the phone with Charter twice, all the settings are correct for incoming and outgoing ports.

I have looked at the settings in Thunderbird and they are correct. I can get the emails on my iPad and iPhone with the Thunderbird app but not the desktop.

Can anyone give me some direction of where to check next?

I have not been able to get my emails today from Charter on my desktop. Everything was working fine yesterday but nothing in coming through today. It looks like it might load, message that it is downloading 1 of 26 and then says nothing to download. I look on Charter website and there are current emails to download but Thunderbird must have a glitch. I have been on the phone with Charter twice, all the settings are correct for incoming and outgoing ports. I have looked at the settings in Thunderbird and they are correct. I can get the emails on my iPad and iPhone with the Thunderbird app but not the desktop. Can anyone give me some direction of where to check next?

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nancylynn
nancylynn 質問者

Update, I disabled the Windows firewall and received two messages and then it said there was nothing to download even though there are another 24 left.

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