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PDF file attachment won't open in Acrobat, but will open in "Preview in Thurderbird" or if saved to disk

  • 2 件の返信
  • 0 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: nsolot

nsolot
nsolot

PDF file attachments were working fine and now they don't.

I get no error message, but nothing happens when it's set to open in Acrobat. I can view the file in "Preview in Thunderbird" and the file isn't corrupted as I can save to disk and then open in Acrobat.

I tried restarting TB in troubleshoot mode with add-ons disabled, but that did not solve.

Thanks for help!

PDF file attachments were working fine and now they don't. I get no error message, but nothing happens when it's set to open in Acrobat. I can view the file in "Preview in Thunderbird" and the file isn't corrupted as I can save to disk and then open in Acrobat. I tried restarting TB in troubleshoot mode with add-ons disabled, but that did not solve. Thanks for help!

すべての返信 (2)

nsolot
nsolot 質問者

BTW, .xlxs (excel) files open normally.

nsolot
nsolot 質問者

It is determined to be a problem/conflict with NordVPN and the "Threat Protection Pro". Disabling this Threat Protection Pro and files now open normally in TB.

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