Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

Firefox version 115.31.0esr

  • 7 件の返信
  • 3 人がこの問題に困っています
  • 158 回表示
  • 最後の返信者: James

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices. Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

選ばれた解決策

I have a mac from 2012 running 10.13.6 and I'm in Hotmail daily with no issues.

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

この回答をすべて読む 👍 1

すべての返信 (7)

Hi Phil

Please appreciate that you are using an outdated copy of Firefox ESR. You may need to look into updating (if possible on that device).

This is the most up to date version I can get on this device.

選ばれた解決策

I have a mac from 2012 running 10.13.6 and I'm in Hotmail daily with no issues.

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Here's what I see. see screenshots

この投稿は jonzn4SUSE により に変更されました

Thanks - clearing cache/cookies didn't fix it, but after running troubleshoot mode I unchecked performance and hardware acceleration settings which seems to have done the trick.

Seems the problem has re-emerged after the update to 115.32 and unchecking performance and hardware acceleration doesn't help. Disabling adblocker ultimate does fix the issues, however. Any alternatives to it that might not cause problems?

If you can update your macOS to 10.15 (ten.fifteen) or later then you would be able to use current Firefox versions like Fx 140.7.0esr and Fx 147.0 Release.

Firefox 115.32.0esr is based on the old Firefox 115.0 Release but with allowed security and stability fixes since. Also the Fx 115.33.0esr is the last planned update unless Mozilla decides to extend updates yet again before then.

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。