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No longer able to sign into Apple iCloud.com

Firefox Web compatibility
adrian.biafore replied 1 年前
adrian.biafore
adrian.biafore

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

すべての返信 (2)

George Kitsoukakis
George Kitsoukakis
  • モデレーター

選ばれた解決策

Hello

you can try

1 Clear Cookies and Site Data 

   Open Firefox and go to iCloud.com.
   Click on the padlock icon in the address bar.
   Click on "Clear cookies and site data..."
   Confirm by clicking "Remove".
   Now, try logging into iCloud.com again.

You may also want to do the same for apple.com and appleid.apple.com as they are part of the same login process.

2 Disable Extensions

3 Check Firefox's Security and Privacy Settings

4 Check for Firefox Updates

adrian.biafore
adrian.biafore 質問者

Hey George. That worked like a charm. "Problem" solved. Thank you!!