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Payment methods not synchronizing

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  • 最後の返信者: George Kitsoukakis
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firefox3146
firefox3146

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syncing is active across all devices. On all other devices the payment methods are still available.

On the device with the new motherboard, I tried to disable payment methods sync and re-enable it but the payment methods list is still empty. How can I restore all the payment methods on this device? Why they are not syncing?

Thanks

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syncing is active across all devices. On all other devices the payment methods are still available. On the device with the new motherboard, I tried to disable payment methods sync and re-enable it but the payment methods list is still empty. How can I restore all the payment methods on this device? Why they are not syncing? Thanks

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George Kitsoukakis
George Kitsoukakis
  • Top 25 Contributor

Disconnect and Re-Connect Sync on the Problem Device

This is a more thorough approach than just toggling the sync option. It forces Firefox to treat the device as new and perform a full initial sync.

On the computer with the new motherboard, click the Firefox menu button (the three horizontal lines) and go to Settings.

Click Sync in the left-hand menu.

You should see your account email. Click the "Manage Account" button or the "Disconnect" button if it's visible.

You'll be prompted to confirm. Choose to "Disconnect" or "Sign Out." This will delete the local sync data from that device (which is currently empty anyway).

Restart Firefox.

Click on the menu button again and choose "Sign in to Sync."

Follow the on-screen prompts to sign back into your Firefox account.

After signing in, Firefox should start a fresh sync and pull all the data, including payment methods, from your other devices that are still correctly synced.