Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

Just downloaded upgrade, not sure what to do next.

jscher2000 -... replied
Linda Bailey

Unsure of download, not very techie, no grandson available, need advice on next step.

Unsure of download, not very techie, no grandson available, need advice on next step.

すべての返信 (1)

Hi Linda, did Firefox suggest downloading an update because the internal updating feature didn't work?

The internal updating feature is part of the "About" dialog. The following article has more info:

Update Firefox to the latest release

If you do need to manually download the update, you can get the latest installer from here:

https://www.mozilla.org/firefox/all/desktop-release/win64/

After downloading, click the Downloads button on the toolbar and click the download on the list to start the installer.

When you run the installer, it should detect your existing settings and do an update rather than starting from scratch.