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Enabling Netskope breaks Firefox

sohanvaradai
sohanvaradai

Hi Team,

When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it continues to work normally.

Furthermore, facebook takes too long to load (~4mins).

The netskope support team has asked us to make a few changes in about:config: 1. network.http.http3.enabled 2. QUIC protocol 3. network.udp.enabled

None of this works and even if it works, the problem is we have about 1500 devices.

Are there any reported issues ? And is there anything that we are missing ?

Hi Team, When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it continues to work normally. Furthermore, facebook takes too long to load (~4mins). The netskope support team has asked us to make a few changes in about:config: 1. network.http.http3.enabled 2. QUIC protocol 3. network.udp.enabled None of this works and even if it works, the problem is we have about 1500 devices. Are there any reported issues ? And is there anything that we are missing ?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Netskope seems to have a lot of products/features. What does it do in your environment -- does it work as a proxy? Have you noticed any difference switching among the DNS options (Configure DNS over HTTPS protection levels in Firefox)?