How to remove old profile that has been hacked and stop it from syncing?
So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, including here. But my new account is attempting to sync with the old one. I don't want that to happen. I can't sign in to the old one to remove it since I can no longer access it. I am deathly afraid that this account will also be hacked due to it attempting to sync with the old one. Is that possible? And is there a way to remove the old one. I don't think my mind will be at ease till I can have a fresh start. I have requested Microsoft to completely delete the hacked account instead of simply suspending it, but I am unsure if that will do anything here.
すべての返信 (1)
That's not possible unless your trying to use the same email login and password. And since you don't have access the old email to change login your will have to create a new account with new email login and change passwords. As to what Microsoft does that isn't something Firefox browser can do about it.
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