We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

firefox 126.0.1 is broken after update / reinstalling and sync to mozilla profile

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: blast_tortoise

blast_tortoise
blast_tortoise
more options

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run

I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine
添付されたスクリーンショット

すべての返信 (3)

blast_tortoise
blast_tortoise 質問者
more options

I have tried librewolf 126.0.1 which is a different community fork of the firefox 126.0.1, also hits the same issue this one doesnt even have any sync feature

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

blast_tortoise
blast_tortoise 質問者
more options

Hi I found the problem, its the Kaspersky anti virus causing it. You can close this one now