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Problems with Yahoo email

  • 4 件の返信
  • 0 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: cor-el

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Unable to use "Select All" in Yahoo email. Unable to select single email to delete without opening. Unable to delete email once opened. Unable to use any buttons above the email to move it anywhere. Unable to delete Spam and Trash folders. Can see emails and get into them but cannot do anything with them once open. Cannot send emails or attach files to them prior to attempting to send.

Unable to use "Select All" in Yahoo email. Unable to select single email to delete without opening. Unable to delete email once opened. Unable to use any buttons above the email to move it anywhere. Unable to delete Spam and Trash folders. Can see emails and get into them but cannot do anything with them once open. Cannot send emails or attach files to them prior to attempting to send.

すべての返信 (4)

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Try updating the browser

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I had to delete the browser in my apps, turn off my computer overnight and reload the browser and then the email finally worked again. There were some problems with the browser reloading due to internet connectivity too. Thanks for answering Mich.

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Note if you delete your Firefox Profile(s) as Dropa suggests above then you will delete your settings like Bookmarks, Password and such if you do not backup them up first.

この投稿は James により に変更されました

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window