Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Upgrade to Version 92 has stalled out the browser.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

more options

My Firefox browser installed Version 92 yesterday, and since then I haven't been able to access any websites, either using bookmarks or by typing the address into the address bar. I uninstalled and reinstalled the browser this morning and it still won't work. Refreshed, as well. The mouse pointer just keeps spinning but nothing happens. Windows 10,

My Firefox browser installed Version 92 yesterday, and since then I haven't been able to access any websites, either using bookmarks or by typing the address into the address bar. I uninstalled and reinstalled the browser this morning and it still won't work. Refreshed, as well. The mouse pointer just keeps spinning but nothing happens. Windows 10,

選ばれた解決策

If the above does not help, Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

この回答をすべて読む 👍 0

すべての返信 (3)

more options

Anything has been uninstalled recently?

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
more options

選ばれた解決策

If the above does not help, Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.