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Sent mail goes into different account from sender's sent email box

donniedarko96

Hi, I have done some testing, and every time I copy text from an email, and paste it in my template in a different account, when sending it, it saves in the "sent emails" folder OF THE ACCOUNT I COPIED THE MESSAGE FROM. I tested it 4 times differently and 4 without copying it and it happens 100% of the times.

Hi, I have done some testing, and every time I copy text from an email, and paste it in my template in a different account, when sending it, it saves in the "sent emails" folder OF THE ACCOUNT I COPIED THE MESSAGE FROM. I tested it 4 times differently and 4 without copying it and it happens 100% of the times.

すべての返信 (2)

What email provider are we talking about? And did you check the email settings on how sent email are stored at?

WestEnd said

What email provider are we talking about? And did you check the email settings on how sent email are stored at?

Hi! This was happening with a standard email server (Hostgator). Now we did a migration to GSuite, and it's still happening.