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Firefox closing, no extensions, no error messages

Firefox トラブルシューティング
FredMcD replied
do1984
do1984

My firefox closes itself, with no error messages. I´ve uninstalled it, removed de %APPDATA%, installed again, and the problem continues. I don´t have a single extension installed here. I´m running Windows 10. I´ve also tried the " restore firefox" option, but that didn´t work either. Windows Events shows me the failure in plugin-container.exe Nome do aplicativo com falha: plugin-container.exe, versão: 41.0.1.5750, carimbo de data/hora: 0x560b37be Nome do módulo com falha: mozglue.dll, versão: 41.0.1.5750, carimbo de data/hora: 0x560b229d Código de exceção: 0x80000003 Deslocamento da falha: 0x0000ec7f ID do processo com falha: 0x1120 Hora de início do aplicativo com falha: 0x01d0fd3f58fdb860 Caminho do aplicativo com falha: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Caminho do módulo com falha: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll My pc is clean, I´ve run Malware Bytes, Windows Defender AND Avira. Any tips?

My firefox closes itself, with no error messages. I´ve uninstalled it, removed de %APPDATA%, installed again, and the problem continues. I don´t have a single extension installed here. I´m running Windows 10. I´ve also tried the " restore firefox" option, but that didn´t work either. Windows Events shows me the failure in plugin-container.exe Nome do aplicativo com falha: plugin-container.exe, versão: 41.0.1.5750, carimbo de data/hora: 0x560b37be Nome do módulo com falha: mozglue.dll, versão: 41.0.1.5750, carimbo de data/hora: 0x560b229d Código de exceção: 0x80000003 Deslocamento da falha: 0x0000ec7f ID do processo com falha: 0x1120 Hora de início do aplicativo com falha: 0x01d0fd3f58fdb860 Caminho do aplicativo com falha: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Caminho do módulo com falha: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll My pc is clean, I´ve run Malware Bytes, Windows Defender AND Avira. Any tips?

すべての返信 (3)

FredMcD
FredMcD

選ばれた解決策

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

do1984
do1984 質問者

The graphic driver update did the trick. I thought it wasn't related to video, since Firefox was the only app crashing, but, for some reason, after I've download the update from Intel's website, it stopped crashing. Thank you

FredMcD
FredMcD

Glad to help. Safe surfing.