After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (ulteriori informazioni)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 6 ore fa

Last reply by cor-el 1 minuto fa

How to disable opening new window

Hi, I am extremely annoyed that new browser windows open up when I'm using a gaming mouse with a lot of buttons. I have lost the history of my main window many times as a… (ulteriori informazioni)

Hi, I am extremely annoyed that new browser windows open up when I'm using a gaming mouse with a lot of buttons. I have lost the history of my main window many times as another window opened up with one url. I have no idea of how this happens, but I would love it if the options could include disabling new windows. If I want a new window I can click on the Firefox button, I do not need nor want some mouse click combo to open a new windows. This has become so annoying that I cannot use Firefox.

Please include a 'disable new window' control under options.

Asked by woll 44 minuti fa

Last reply by jscher2000 2 minuti fa

firefox send

I have been looking into hosting my own firefox send server. Does anyone know ways I can secure the server so that malicious files or other inappropriate content is not h… (ulteriori informazioni)

I have been looking into hosting my own firefox send server. Does anyone know ways I can secure the server so that malicious files or other inappropriate content is not hosted on my server?

Asked by skinmasterflex 8 minuti fa

Last reply by philipp 2 minuti fa

Permanent Bookmarks Toolbar

Hello, I can't think of the best way to word this, but I want to make sure that certain bookmarks on my bookmarks tool are not moved or replaced by newer bookmarks that I… (ulteriori informazioni)

Hello, I can't think of the best way to word this, but I want to make sure that certain bookmarks on my bookmarks tool are not moved or replaced by newer bookmarks that I add to it. Make sense? Thank you!

Asked by shellthyself 1 ora fa

Last reply by cor-el 6 minuti fa

Middle-click to open in new tab is buggy after update.

Middle-click to open in new tab is wildly inconsistent, even on the same link on the same site in the same session. I'd say it works about 10% of the time after the recen… (ulteriori informazioni)

Middle-click to open in new tab is wildly inconsistent, even on the same link on the same site in the same session. I'd say it works about 10% of the time after the recent 78.0.1 update. I verified my mouse's middle-click operation at https://www.onlinemictest.com/mouse-test/, so I know the middle-clicks are registering and the problem is with Firefox.

Asked by dekachronia 1 ora fa

Last reply by jscher2000 14 minuti fa

Login information is deleted everytime I close firefox

Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one… (ulteriori informazioni)

Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one copy of that file. I tried to synch with my phone, which seems to have some of the logins and it will not synch. My files are not marked to read only and I cannot find any setting that may have been tripped to prevent logins from saving. Any other ideas? Thank you.

Asked by krygel 25 minuti fa

Close Other Tabs is now harder to find

The latest update placed Close Tabs to the Right and Close Other Tabs in a submenu. To me this is a confusing change as I now need more clicks to achieve the same thing. … (ulteriori informazioni)

The latest update placed Close Tabs to the Right and Close Other Tabs in a submenu. To me this is a confusing change as I now need more clicks to achieve the same thing.

Also I feel that the context menus are too crowded in Firefox. I suggest a padding between the items.

Asked by alex145 4 ore fa

Last reply by cor-el 28 minuti fa

I am using the latest firefox (recently updated) on windows 7

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither cli… (ulteriori informazioni)

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither clicking on the buton, nor pressing the "Enter" key will send the ID and password for verification or denial. However it works fine on another browser. Please advise.

Thank you, Ovide Rajotte justovide@gmail.com 617-939-7912

Asked by justovide 1 ora fa

Can't login to sync

Parrot OS 4.10, Firefox 77.0 Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage … (ulteriori informazioni)

Parrot OS 4.10, Firefox 77.0

Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage which I cannot figure out how to do. Cookies are not blocked and there is no setting in preferences for local storage.... Remember History is enabled.

Re-install of Firefox did not help. Anyone run into this before?

Asked by Rex Racer 1 ora fa

Changing profile

[Firefox won't accept my master password] From Firefox Help I was told I could try another profile if I had one. Beside the Default Profile I have one in Root Directory… (ulteriori informazioni)

[Firefox won't accept my master password] From Firefox Help I was told I could try another profile if I had one. Beside the Default Profile I have one in Root Directory and one in Local Directory. Instructions say to use one by clicking LAUNCH PROFILE IN NEW BROWSER. That command does not appear anywhere. ???? IF I could find that command, where could I find the command SET AS DEFAULT PROFILE?

Asked by jhomer4591 1 ora fa

MS Edge took away part of my Firefox programs and data.

I had to use Edge this afternoon to open my Brother printer/etc. I was in a hurry to scan something. Now it appears that MS Edge has taken some data and the Brother prog… (ulteriori informazioni)

I had to use Edge this afternoon to open my Brother printer/etc. I was in a hurry to scan something. Now it appears that MS Edge has taken some data and the Brother program out of Firefox. Help please! Thank you.

Asked by Marcia Mills Hatman 2 mesi fa

Last reply by graham.eley 2 ore fa

Firefox bookmarks

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, whi… (ulteriori informazioni)

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, which I seldom use, and Safari bookmarks were still there. I have many different bookmarks in Firefox so I'd rather not switch over to Safari unless absolutely necessary. Nothing else is missing, so I doubt if I've been hacked. I did check a bank account, which was fine. I'm not a high profile person, so I doubt if I've been targeted. And I see the pic of the lock closed in the URL bar constantly. Any thoughts on this would be appreciated. I'm on Mac OS 10.15.5 (Catalina) Firefox 78.0.1 (64bit) Thanks, JJ

Asked by jjns803 3 ore fa

Last reply by the-edmeister 2 ore fa

AWS Deeplens Set-up

I am trying to set up AWS Deeplens camera for a project. It is basically an Artificial Intelligent (AI) camera. At one point, when I click on live video streaming the fir… (ulteriori informazioni)

I am trying to set up AWS Deeplens camera for a project. It is basically an Artificial Intelligent (AI) camera. At one point, when I click on live video streaming the fire-fox is showing me an error: Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

And basically here: https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct.

it is telling you to contact website owner for this problem. What should I do?

Asked by azs0072 2 ore fa

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile. The old pr… (ulteriori informazioni)

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.


The old profiles had my logins for work. I would prefer not to have to spend hours resetting something like 15-20 logins and profiles and then the next two months forgetting what the new ones are.

Asked by andrewchalk88 5 ore fa

Last reply by jscher2000 3 ore fa

Firefox browser

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have trie… (ulteriori informazioni)

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have tried it by the link of options but the choose is only Internet Explorer or Edge. I also followed your video instruction but I can't find the firefox.

Hope you can help me. Sorry for my english. I'm Dutch................ Thanks.

Asked by joustravanderhoeven 3 ore fa

Last reply by JustSecurity 3 ore fa

I like to get rid of the Master password for Mozilla since i forgot the thing.Hilmar

Will uninstall FF also delete the Master password ? I like to get rid of the Master password for Mozilla Thunderbird since i forgot the thing. I am using Win 10. Hilmar … (ulteriori informazioni)

Will uninstall FF also delete the Master password ? I like to get rid of the Master password for Mozilla Thunderbird since i forgot the thing. I am using Win 10. Hilmar

Asked by Hmaier 4 ore fa

Last reply by jscher2000 3 ore fa

Use system viewer for downloaded PDFs, use Firefox's built-in viewer for all others

Firefox version: 78.0.1 Firefox recently changed the behaviour when clicking on downloaded PDFs in the Firefox Downloads panel. While all other downloaded files are opene… (ulteriori informazioni)

Firefox version: 78.0.1

Firefox recently changed the behaviour when clicking on downloaded PDFs in the Firefox Downloads panel. While all other downloaded files are opened with the system default program when clicking on them, PDFs are opened with the built-in Firefox viewer.

This is counter intuitive. If Firefox is the system default PDF viewer, this separate treatment of PDFs is not necessary (the system default redirects back to Firefox). If Firefox is not the system default PDF viewer, users need to take extra steps to open a PDF in the system viewer (open the folder, click on the file; also documented [https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-ano...]). Therefore, this change creates no benefit for those who use Firefox as the system default PDF viewer, while reducing usability for those who use a different system PDF viewer (e.g., Acrobat).

Example use case:

  • Browse to a PDF URL: use the Firefox built-in viewer, because it is fast and convenient. A more sophisticated viewer is not necessary because the document is only viewed, not edited.
  • Download a PDF: use the system default viewer (e.g., Acrobat), for example for annotation.

It seems clear that this change has reduced usability for no functional improvement, while the common combined use case of Firefox for PDF URLs and professional readers (e.g., Acrobat) for downloaded PDFs has become more difficult.

Asked by pcornelius 3 ore fa

Last reply by jscher2000 3 ore fa

Disappearing Bookmarks

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened b… (ulteriori informazioni)

A couple of months back, and entire bookmark folder suddenly disappeared. I assumed that I had inadvertently done something to cause this, though it had never happened before. Today, not only is another folder gone missing, several others have as well. I am using Windows 10 Pro, Version 1909, Build 18363.900. I recently switched to Firefox from Chrome for security issues, but unless I can figure out what is happening here, I am going to switch back. Any ideas?

Asked by bswicker 3 ore fa