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Firefox v 27.0 I do'nt see "I understand the risks" to bypass the untrusted site message. I am seeing this message inside a embedded frame on the webpage.

Inviato

Windowx 7

Windowx 7

Soluzione scelta

thanks philpp, it is working now. I right clicked and selected the frame to "Open AS New TAB" and then added Exception again, which seems to have fixed it. Many thanks for your help. Fantastic Support from you.

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Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 12.0 r0
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20913.0
  • 5,0,36,10329
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • VLC media player Web Plugin 2.0.2
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • iPrint Plug-in 1.0.0 - Provides iPrint client services for Windows
  • Novell iPrint Scriptable Plug-in provides functions for the iPrint Map Designer

Applicazione

  • Firefox 27.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/27.0/WINNT/en-US/

Estensioni

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Inattiva)
  • IDS_SS_NAME IDS_SS_VERSION ({D19CA586-DD6C-4a0a-96F8-14644F340D60}) (Inattiva)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0152
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 5-10-2012
  • driverDate2:
  • driverVersion: 8.15.10.2752
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Preferenze modificate

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140127194636
  • browser.startup.homepage: http://google.com.au/
  • browser.startup.homepage_override.buildID: 20140127194636
  • browser.startup.homepage_override.mstone: 27.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 27.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1392169037
  • places.history.expiration.transient_current_max_pages: 77670
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1391465302

Varie

  • User JS: No
  • Accessibilità: No
philipp
  • Top 10 Contributor
  • Moderator
2804 soluzioni 13047 risposte

hello, i think the possibility to add exceptions in an iframe is prohibited by design. in order to work around that try to access the embedded iframe directly by right-clicking the error page, then "this frame" > "show only this frame" and hopefully you can add an exception in the next step.
this should only be necessary once if you choose to permanently store the exception.

hello, i think the possibility to add exceptions in an iframe is prohibited by design. in order to work around that try to access the embedded iframe directly by right-clicking the error page, then "this frame" > "show only this frame" and hopefully you can add an exception in the next step. <br>this should only be necessary once if you choose to permanently store the exception.
cor-el
  • Top 10 Contributor
  • Moderator
11990 soluzioni 111429 risposte

What does it say under the Technical Details?

You should always be cautious with creating a permanent exception if there is any chance to solve such an issue otherwise. It is possible that the server needs to update an expired certificate or that there is a problem with a missing intermediate certificate that can be resolved by installing the intermediate certificate from another source. Also check for other possible causes like a wrong date/time setting on your computer.

What does it say under the Technical Details? You should always be cautious with creating a permanent exception if there is any chance to solve such an issue otherwise. It is possible that the server needs to update an expired certificate or that there is a problem with a missing intermediate certificate that can be resolved by installing the intermediate certificate from another source. Also check for other possible causes like a wrong date/time setting on your computer.

Utente che ha posto la domanda

yes it allowed me to enter exception. Closed firefox then restarted to check behaviour. Still not able to access the frame. If I try adding exception for the frame again, I get the message that this site is already excepted.

thanks for your advice.

yes it allowed me to enter exception. Closed firefox then restarted to check behaviour. Still not able to access the frame. If I try adding exception for the frame again, I get the message that this site is already excepted. thanks for your advice.
philipp
  • Top 10 Contributor
  • Moderator
2804 soluzioni 13047 risposte

is it a publicly accessible page where could share a link to?

is it a publicly accessible page where could share a link to?

Utente che ha posto la domanda

it is secure page on my company site accessible only from LAN.

it is secure page on my company site accessible only from LAN.
philipp
  • Top 10 Contributor
  • Moderator
2804 soluzioni 13047 risposte

does it show an error code under technical details on the "connection untrusted" page?

does it show an error code under technical details on the "connection untrusted" page?

Utente che ha posto la domanda

Error code: sec_error_unknown_issuer

regards

Error code: sec_error_unknown_issuer regards

Utente che ha posto la domanda

complete description of error:

MyCompanyinternalwebsiteonLAN:8443 uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

complete description of error: MyCompanyinternalwebsiteonLAN:8443 uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

Soluzione scelta

thanks philpp, it is working now. I right clicked and selected the frame to "Open AS New TAB" and then added Exception again, which seems to have fixed it. Many thanks for your help. Fantastic Support from you.

thanks philpp, it is working now. I right clicked and selected the frame to "Open AS New TAB" and then added Exception again, which seems to have fixed it. Many thanks for your help. Fantastic Support from you.
cor-el
  • Top 10 Contributor
  • Moderator
11990 soluzioni 111429 risposte

Who is the issuer of the certificates?

Who is the issuer of the certificates?

Utente che ha posto la domanda

Issued for internal use by my Company

Issued for internal use by my Company
cor-el
  • Top 10 Contributor
  • Moderator
11990 soluzioni 111429 risposte

Can't you contact the IT department and ask them if they can provide a root certificate?

Can't you contact the IT department and ask them if they can provide a root certificate?