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How do I get my recovery key?

Inserita

I am trying very hard to figure this out. I am trying to reset my recovery key and the instructions are terrible. I can follow the instructions and when the link "Click Here If You Lost Your Device" the link doesn't work.

I am trying very hard to figure this out. I am trying to reset my recovery key and the instructions are terrible. I can follow the instructions and when the link "Click Here If You Lost Your Device" the link doesn't work.

Dettagli aggiuntivi sul sistema

Plugin installati

  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
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Applicazione

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:26.0) Gecko/20100101 Firefox/26.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Estensioni

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Javascript

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Grafica

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Preferenze modificate

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the-edmeister
  • Top 25 Contributor
  • Moderator
5420 soluzioni 40432 risposte
See this - https://support.mozilla.org/en-US/kb/Replace%20your%20Sync%20information
cor-el
  • Top 10 Contributor
  • Moderator
17690 soluzioni 160047 risposte

Did you enter the email and correct password for that Sync account?

The "I have lost my other device" link to reset the sync key only works if you have entered the correct user name and password for an existing sync account.

Did you enter the email and correct password for that Sync account? The "I have lost my other device" link to reset the sync key only works if you have entered the correct user name and password for an existing sync account.

Utente che ha posto la domanda

Okay I got the recovery key. now how can i get my bookmarks from my android device to my desktop?

Thanks for the help

Okay I got the recovery key. now how can i get my bookmarks from my android device to my desktop? Thanks for the help
cor-el
  • Top 10 Contributor
  • Moderator
17690 soluzioni 160047 risposte
Which device currently has a working Sync and is connected to the Sync server? Is that the desktop computer or the Android? *https://support.mozilla.org/kb/add-a-device-to-firefox-sync *https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account *https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips

Utente che ha posto la domanda

I setup synch successfully on both my android and my desktop....for whatever reason when i perform a synch none of my android bookmarks are showing up on my desktop

I setup synch successfully on both my android and my desktop....for whatever reason when i perform a synch none of my android bookmarks are showing up on my desktop
guigs 1072 soluzioni 11697 risposte

Hi sparker, they will be in the Mobile Bookmark folder.

Hi sparker, they will be in the Mobile Bookmark folder.