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Netflix - Unable to access "seasons" when looking at basic series program
For example: On Netflix I'm looking at "Dr. Who." I want to access information on Episodes in Season 2. When I click on Seasons it shows "loading" - for ever.
Tutte le risposte (4)
Are you using the http or https version of netflix? I have been working though this issue and found it only exists on the https version of the site. I have replicated the issue in both WinXP and Mac OS X on firefox with https. Both platforms do not have this issue when I use the http version of netflix.
I have also notified Netflix and a ticket was opened with their research team on 10.5.11
The https version, thank for the reply
'The problem appears on "https" but much as I try to switch to the "http version the writer speaks about, the link auto reverts to the https address. I spoke to netflix about this yesterday (October 19) and they blamed Microsoft (Win 7) and Firefox and everyone else but them. However, I have experienced technical problems with netflix on a wide variety of problems since August so I tend to believe it the problem is internal to netflix. I was told the matter was referred to their IT team, I don't believe the agent who told me this.
I have this problem as well. It's problematic using IE too. I loaded chrome, and that does not automatically use the secure site for me, so I can switch seasons in that. Among the 3 browsers I've tried, the main difference appears to be https (in addition to the way the browsers work in general).
The Netflix support person I called the 2nd time was very quick to ask me the manufacturer of my computer and to dump it off on them. I was disappointed and in the survey responded as such. I'll be calling back right now to tell them that it works in chrome on the insecure site. We'll see what they do.