Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't get into talk talk email account in Mozilla, you have undefined new mails in your inbox message. No problem with Internet Explorer though

crhodes
crhodes
more options

I've been using the Firefox browser for nearly a year now but for the past three days I can't open my tiscali email account via Firefox. The message "you have undefined new mails in your inbox" comes up. Talk Talk technical help says there is a problem with Firefox and advised me to use Internet Explorer. I can get into my account through Explorer but would much prefer to use Firefox so please help me out.

I've been using the Firefox browser for nearly a year now but for the past three days I can't open my tiscali email account via Firefox. The message "you have undefined new mails in your inbox" comes up. Talk Talk technical help says there is a problem with Firefox and advised me to use Internet Explorer. I can get into my account through Explorer but would much prefer to use Firefox so please help me out.

Tutte le risposte (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?