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The down arrow download button is visible but does nothing!

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  • Ultima risposta di FInku

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Hi, Until yeasterday i could click on it to show current download status. Now only ctrl+J works, (never used this before now) but it brings up a new window and is not what i would call a shortcut vs just clicking the arrow. The button still animates when click on it but does nothing.. Anyone know why this may of happened?

Hi, Until yeasterday i could click on it to show current download status. Now only ctrl+J works, (never used this before now) but it brings up a new window and is not what i would call a shortcut vs just clicking the arrow. The button still animates when click on it but does nothing.. Anyone know why this may of happened?

Soluzione scelta

Hi FInku, please try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thank you

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Soluzione scelta

Hi FInku, please try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thank you

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If the above does not help,

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Thanks people! Ideato's suggestion of going into safe mode did work. I didn't change anything and now it seems to be working again in normal mode.. Strange but glad it's working again. Cheers!