Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I can't update firefox. When I click on the upate link it says to click on the fire fox at the top of the page. There is no firefox at the top of the page.

  • 1 risposta
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di John99

more options

Firefox button that says to click on to upgrade isn't there.

Firefox button that says to click on to upgrade isn't there.

Soluzione scelta

Does reading this article help you

Are you posting from the device you have a problem on ?

  • Windows 7 computer using Firefox 25

The firefox button was the icon top left on your Firefox window. If you have a newer version of Firefox the button to use is the new {three bar icon) menu button -> Help {(?) icon) -> About Firfefox.

If you are unable to use that method then download a fresh copy of Firefox, from getfirefox.com save it on your machine, and then run the installer. Do NOT use any option to remove information, any offer to reset or refresh, and do not use any third party uninstaller.

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (1)

more options

Soluzione scelta

Does reading this article help you

Are you posting from the device you have a problem on ?

  • Windows 7 computer using Firefox 25

The firefox button was the icon top left on your Firefox window. If you have a newer version of Firefox the button to use is the new {three bar icon) menu button -> Help {(?) icon) -> About Firfefox.

If you are unable to use that method then download a fresh copy of Firefox, from getfirefox.com save it on your machine, and then run the installer. Do NOT use any option to remove information, any offer to reset or refresh, and do not use any third party uninstaller.