Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't send email with large (over 1MB) attachment

  • 2 risposte
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di mwrr

mwrr
mwrr
more options

Win 7 64-bit, Thunderbird 31.2.0, eSet antivirus (but disabling it for email doesn't help), godaddy email server (works fine from godaddy web mail), port 80 (been using this port for years; 25 doesn't work)

Sending email with a 974KB attachment works. Email with a 1.4MB (and larger) attachment doesn't work. The error message appears pretty quickly (5 seconds at the most).

The message is "the connection to SMTP server smtpout.secureserver.net timed out".

This problem seem to appear at random, then go away and all is well (for a while).

Win 7 64-bit, Thunderbird 31.2.0, eSet antivirus (but disabling it for email doesn't help), godaddy email server (works fine from godaddy web mail), port 80 (been using this port for years; 25 doesn't work) Sending email with a 974KB attachment works. Email with a 1.4MB (and larger) attachment doesn't work. The error message appears pretty quickly (5 seconds at the most). The message is "the connection to SMTP server smtpout.secureserver.net timed out". This problem seem to appear at random, then go away and all is well (for a while).

Tutte le risposte (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you have an older modem perhaps?

mwrr
mwrr Utente che ha posto la domanda
more options

No. The modem is an Arris obtained from Comcast on 6/9/2014 after the prior one failed.