Cerca nel supporto

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How to reach the support forums

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  • Ultima risposta di Franpa

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This could be an odd question. But I find the orientation on Mozilla Support main page very stupid.

Can someone tell me please how to get to https://support.mozilla.org/en-US/questions using that page: https://support.mozilla.org/en-US/

This could be an odd question. But I find the orientation on Mozilla Support main page very stupid. Can someone tell me please how to get to https://support.mozilla.org/en-US/questions using that page: https://support.mozilla.org/en-US/

Soluzione scelta

I think this is a clever answer. I know that I have that link. But I found it by chance. :) Is it that difficult to add this link to the main support page, just to let everyone click it when needed. Please take this as a suggestion only. Thanks anyway.

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The https://support.mozilla.org/en-US/questions page is rarely used by regular users. It's for volunteers and staff to view questions to respond to.

A regular user cannot access it, however contributors have a hover over tab at the top with a link to visit this questions page.

You can get involved here: https://support.mozilla.org/get-involved

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Thanks for the answer. But what about if I want to read some questions and their answers? Just like I often do in other forums.

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The questions link you have is the right one. Just press on the all questions tab to view more.

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Soluzione scelta

I think this is a clever answer. I know that I have that link. But I found it by chance. :) Is it that difficult to add this link to the main support page, just to let everyone click it when needed. Please take this as a suggestion only. Thanks anyway.

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No sane person would think to register as a Contributor in order to be able to merely view the forum. As it stands, I have to click the "recently Solved Questions" link at the bottom of the page to reach the forums which is highly unintuitive.