Thunderbird Community Forum

Good afternoon!

We use Thunderbird for our business across several computers. However, on the main computer, we've suddenly received blank tabs at the top of the page, as if an open email thread is there. There are about ten or so of these blank open tabs, and you cannot exit them. The X button doesn't work on them, nor does Ctrl + W.

I've uninstalled and reinstalled the software, and we've tried a shutting everything down and restarting the computer, but nothing seems to get rid of the tabs.

Is this an issue others have experienced and, if so, what's the best remedy for it?

Thanks in advance!

How do I view the messages referenced by the dialogue asking me "Do you want to send your unsent messages now?" This dialogue suddenly started to appear when I startup Thunderbird. The dialogue has two buttons: "Send Now" and "Later." Thanks

After using Thunderbird without issue for several years, yesterday suddently it stopped receiving new emails. It seems like the connection times out. My internet service provider hasn't been able to help me, they guided me to change some settings but it hasn't worked. In the end they have said to just use their webmail, which I find difficult to use and disorienting.

Please help me get my Thunderbird back up and running.

Hi,

I would have posted this on this previous question by the same name https://support.mozilla.org/bm/questions/1266115 However it has been closed from further discussion despite being the top search google link for "thunderbird filter contains wildcard"

And what I wanted to say is that

This should long have been core functionality It is not even apparent when you make the filters, that wildcards (*) don't work So you make a ton of filters and they're silently broken !!!

I find the general filter creation process very cumbersome, almost almost every setting has to be changed every time, the main window, locks so you can't copy-paste from it mid-filter-creation and many many other quirks that make each filter creation an annoying 20 steps process, core among which, is the inability to create a destination folder on the fly while creating the filter !

But yeah, no wildcard support is kind of crazy

for example I want to put all emails from pizzahut in a folder

But they randomly change their From URL to @a.pizzahut.ca @b.pizzahut.ca @c.pizzahut.ca @d.pizzahut.ca @e.pizzahut.ca @f.pizzahut.ca

It's like they know the filters can't wildcard ! they is super annoying !!

I apologize for the subject line, but there is no better way to describe the problem....

I've been using Thunderbird for a few months now and it has mostly worked well. Then this afternoon I was reading my mail in the Unified Inbox and I noticed something very odd. I had a number of emails showing in the header list with the same "From" and various subject lines. On the face of it, that wouldn't describe any weird behavior except that I noticed the subject lines absolutely didn't match the "From" information.

As I would go to read these emails, the email itself would be correct in the preview pane -- including showing the correct sender name and email -- but the "From" information in the header list pane would still be wrong.

I'm sorry that I can't post a screenshot to make this more clear because there is just too much personal information on screen. But these emails are from several different senders, received by several different email accounts. Everything is correct except that the "From" shown in the header pane is wrong. This is very obvious to me because I normally run entirely in the Unified Inbox with the emails sorted by the "From" information

One example is an email that is actually from "U.S. Department of Veterans Affairs <do-not-reply@notifications.va.gov>" which Thunderbird displays correctly in the preview pane (where I usually read my emails) and if I open the email itself, but the header pane says this email is From "Prepper-co <joshua@prepper-co.com>"

Another example is an email that is actually from "USPS Customer Support <uspscustomersupport@usps.gov>" but the header pane says it is from "Rainier Arms

These two examples were received in different email accounts that aren't even on the same server. I have other emails from these same senders that are shown correctly

I found this problem while using 150.0 (64-bit), which said 150.0.1 was available, so I restarted Thunderbird and it updated to 150.0.1 (64-bit) but the problem is the same.

Every so often I get an error message "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." I understand these if I am sending multiple large attachments as I am using Imap and the Sent folder is on the server. But I got it today with a simple pdf attachment. Is there anything I can do to alleviate this problem ?

Edition Windows 10 Home Version 22H2 Installed on 6/26/2024 OS Build 19045.6466

Thunderbird 140.10.1esr (64-bit)

I've tried setting up Thunderbird archiving according to the documentation to save archived messages locally, and in the same hierarchy they had when I archived them. That is, if I have:

INBOX

   Box1
   Box2

... etc. then archiving would create a parallel structure in Local Folders

However, this isn't working.

I select "Keep message archives in Other (Archives on Local Folders).

For "Archive Options" I select "A single folder", "Keep existing folder structure of archived messages" and "Recreate inbox folder".

However, when I archive something, Thunderbird just creates a folder "2026" (this year) and puts the message in there.

Why are my settings NOT working?

- Tim

A few months ago I installed Thunderbird onto a new PC having previously used it on a previous PC (so I'm not a newbie).. However I'm seeing a persistent issue that I never saw before...

I've a regular contact whose name I won't specify but let's call him Roger Smith. What happens is that whenever I post something on a forum (such as this one) and somebody replies, the replies look as if they came from Roger Smith - even though he's got no connection with the actual forum.

It doesn't happen with every forum - for example it doesn't happen with this one - but it does affect most of them. Has anyone else ever reported this and is there anything I can do to correct it?

Hi. Since the last 2 updates, my Bell sympatico email through T-bird cannot SEND anymore emails (No errors are given but the email never comes through). I can receive emails without issue and when I use another tool (like Outlook or go directly through my browser, the sympatico emails come through) I attached the settings for the SMTP in a screenshot if that could help.

Any idea how to fix this?

Tx, Robert Z.

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

I recently upgraded to TB 128.14 Oesr (64, Win 10). I’m a bit conservative about upgrading anything – as upgrades often waste a lot of time – if not risk justified.

Basically, If it’s workin’ well enough (cost vs benefit) …… well … “don’t fix it” – even though … “if it ain’t broke, doesn’t mean it isn’t sub-optimal”. Here, it seemed worth the risk.

My prior TB version – nope, I don’t remember which it was (is that in a log?) incorrectly identified bookoo normal e-messages as “junk” (junk filter deactivated) wasting a LOT of my time to move them back to the “indox”.

It also – CORRECTLY ID’ed – a big lot of data sucking spam as “junk” (junk filter still deactivated) for my PUBLIC e-address (expected spam magnet) – alerting me of the quantity of (expected) spam I was actually getting (my free Omaha steaks are on the way).

After upgrading (to TB 128.14) I don’t get any, well much of that spam any more (got a couple today) – hurrah (maybe)!! I don’t see it any more. It is gone completely (mostly, ostensibly) and the problem is – I do want to SEE it – all of it – in a “spam folder / directory” nd not in trash– wherever it is – to make sure it is NOT mis-ID’ed as spam – when actually an important message maybe telling me I’ve won the FIFA email prize!

So … “the game is a’foot! Holmes! How can I track down that missing spam – to see ALL of it – to verify it’s identity?

I suspect my hosting company – Hostinger – may be involved – as I did verify, previously, with my previous TB version – that they COULD see into my TB account structure. Can’t find it now, but previous did see MY TB account named “Aviation”. They, Hostinger, said THEY aren’t “moving” anything anywhere – not into “Junk”, anyway. Are they lying (as popular as that has become recently)?

I’m not smart enough to understand DKIM (though I could get that way) just want to see ALL email sent to ALL my e-addresses that didn’t get there – wherever it is (not immediately, I would hope)!

Merci,

Dru

I have been with Primus communications for many years, they are no longer supporting email address and I have to sign up with a new company they have nominated. I want to know if how my emails are managed in my Thunderbird screen will all be transferred and that I will continue as normal with Mozilla Thunderbird

I have tried using both a zip and unzip folders along with a backup folder for moving an export of the calendar. I export file is larger than 2GB and i find no way to make it smaller. or i can not find a way to export a pure csv file. All the above fails on import. please advise

I tried to send something and Thunderbird blocked it with yellow box on the bottom i could not d find out where or how to remove or unblock t and i also get it in Drafts too but how do i remove in Thunderbird please tell me where and how to unblock attachment remove the yellow box to unlock something please

something about remote content  i think

Using Thunderbird version 140.8.0esr on Windows 10 . Been trying to reorganize local folders. Thunderbird is NOT correctly alphabetizing local folders. I've beaten myself to death googling for answers, and nearly every entry claims you can right click on the account name and select "Reset Folder Order" and it will take care of it.

there IS no such option! Anywhere!

Other answers claim you can drag the folders manually into the correct order. Not happening!

There must be a real answer to this issue. Where do I find it? And please don't advise upgrading to Windows 11 - this CPU/motherboard won't support 11.

I am trying to add one of my Google email accounts to Thunderbird. It brings up the "Sign in with Google" window, which is normal. But instead of "Sign in to continue to Google...", it says "Sign in to continue to Mozilla Thunderbird Email". Which then generates an error: "Error 400. The server cannot process the request because it is malformed. It should not be retried. That’s all we know." I've not ever experienced this issue before; adding a Google account has always been super easy and straightforward.