Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find settings menu

  • 1 nzaghachinzaghachi
  • 3
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

I recently installed some software to "clean up" my computer. When I did, it totally screwed up my internet. I uninstalled it, but still when I open firefox my homepage will not fully load. I've tried dragging my home page to the house icon, this does not work. I tried having someone troubleshoot, but the problem is I cannot find the firefox settings drop-down menu.

I recently installed some software to "clean up" my computer. When I did, it totally screwed up my internet. I uninstalled it, but still when I open firefox my homepage will not fully load. I've tried dragging my home page to the house icon, this does not work. I tried having someone troubleshoot, but the problem is I cannot find the firefox settings drop-down menu.

All Replies (1)

more options

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: