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Both Mozilla products spontaneously disappeared from my computer.

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Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

All Replies (1)

Hi.

It's difficult to assess.

What computer OS versions , other apps, are you synced with another machine, etc.

So when you say disappeared, clearly not completely else how would Firefox know to request a re-install. Your browsing habits, it's pretty endless unless someone has a similar experience

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