Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.
Echekwara

Why can't I sign into my Mozilla account from my Firefox browser?

Firefox Sign in
TyDraniu replied Ọnwa 6 gara aga
Simon Radomski
Simon Radomski

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.
Nseta ihuenyo ndị agbakwunyere

All Replies (3)

cor-el
cor-el
  • Onye nduzi

Do you have a VPN or proxy enabled?

Simon Radomski
Simon Radomski Jụọ onye nwe ya ajụjụ

No. I am not using VPN or a proxy.

TyDraniu
TyDraniu
  • Ndị Nkwado 10 Kachasị

I have the same issue on one device. Couldn't find a solution.