Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Tried to install Firefox 14.0.1. Won't install, says I need XP, but I have XP.

  • 9 balas
  • 8 memiliki masalah ini
  • 82 kunjungan
  • Balasan terakhir oleh the-edmeister

Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer."

I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load?

Thank you.

Downloaded Firefox 14.0.1. Would not install. Got message: "This version of Firefox requires Microsoft Windows XP SP2 or newer." I have dial-up and it took an hour to load, now it won't install. Very frustrating, particularly as I have Windows XP. Why won't it load? Thank you.

Solusi terpilih

So that explains it. Windows XP SP1 is no longer supported.

You will have to update to SP2 or SP3 to keep continuing using Firefox.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (9)

Make sure that you do not run Firefox in compatibility mode.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

I checked and there is nothing selected in the compatibility tab.

Which service pack do you have installed?

  • Control Panel > System

Solusi Terpilih

So that explains it. Windows XP SP1 is no longer supported.

You will have to update to SP2 or SP3 to keep continuing using Firefox.

Untrue. I have not updated to SP2 or 3. I have updated Firefox to Ver 6, which works fine. The correct statement is that you will not have the current level of security in FF or Win (and perhaps there are features that don't work properly but I've yet to encounter them).

billyrave,

You are talking about Firefox 6.0 working with WinXP SP1, but the original poster in this thread was talking about Firefox 14.0.1.