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my web based email: When creating an email, entering the to, cc, or bcc, after typing first intials, it no longer gives me a choice in a drop down menu. HELP

cor-el replied
susanv

Until about 2 days ago, I did not have any problem with my webbased GoDaddy email. Now with your update, I can not put in the first letters of the person nor group I am emailing and choose from my email dropdown list of potential email contacts either individual nor group. Instead, I have to go to the directory, choose who I am emailing, find them by sorting, select them, one by one, and then click done for each one, then go back to the email. What a hassle! I called GoDaddy, they said it is the browser. I have my you with my frequent pins up on this browser. I checked internet explorer, and it works like yours use to work. I click the To: box, start typing the person's name and there is a drop down list that enables me to choose the person or the group. HELP

Until about 2 days ago, I did not have any problem with my webbased GoDaddy email. Now with your update, I can not put in the first letters of the person nor group I am emailing and choose from my email dropdown list of potential email contacts either individual nor group. Instead, I have to go to the directory, choose who I am emailing, find them by sorting, select them, one by one, and then click done for each one, then go back to the email. What a hassle! I called GoDaddy, they said it is the browser. I have my you with my frequent pins up on this browser. I checked internet explorer, and it works like yours use to work. I click the To: box, start typing the person's name and there is a drop down list that enables me to choose the person or the group. HELP

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Sorry I have no solution but this happened to me after Hulu told me to clear my browser cache (history) to be able to watch a video that stopped abruptly (Hulu lied; you rarely need to clear the cache.)

You can back up your browser history to keep this from being a problem in the future. Follow the instructions at [https://support.mozilla.org/en-US/kb/.../Backing%20up%20your%20information#w_locate-your-profile-folder]

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