Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

I can no longer open a new tab in firefox

  • 6 balas
  • 21 memiliki masalah ini
  • 16 kunjungan
  • Balasan terakhir oleh Reg Gupton

more options

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

I cannot open a new tab in firefox. If I click on a link, a new tab opens, but if I use the new tab button or control t nothing happens. I used to be able to open multiple tabs, but suddenly this changed. Can you tell my why?

Solusi terpilih

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Baca jawaban ini dalam konteks 👍 3

Semua Balasan (6)

more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Thank you for your reply, but I don't have the ask toolbar installed.

more options

Solusi Terpilih

Your user agent string (identifies the version of Firefox) is "Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBCPA/3.11.3.15590 Firefox/3.6.15"

The AskTbBCPA/3.11.3.15590 part indicates the Ask Toolbar has been installed.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

more options

Wow! That worked. Thanks so much. When I clicked view, toolbars, ask was not checked so I thought it was not installed. I guess I was wrong. Thanks again.

more options

Removing the Ask toolbar in the Win Control Panel did the trick! Thanks!

more options

I attempted the fix. I do not have the Ask toolbar installed. Any other ideas??