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I need to give Wbex access to my camera

elyseblue16

I somehow denied access to my camera mid call and it will not allow me to return access.

I somehow denied access to my camera mid call and it will not allow me to return access.

Semua Balasan (1)

Hi, this can happen if you click Block by mistake during a call — Firefox then remembers that choice for that site, so it will not ask again.

Here is the quickest way to fix it, while you are on the Webex page:

1. Click the padlock icon at the left-hand end of the address bar. 2. If you see Camera there, change it from Block to Allow. 3. Reload the Webex page, then rejoin the call.

If Camera is not listed there, try this instead:

- Click the menu button (the three lines at the top right), then Settings, then Privacy & Security. - Scroll down to Permissions, click Settings next to Camera, find the Webex site in the list, change it to Allow, then save the change and reload the page.

That should let Webex use your camera again. If it still does not work after that, please let us know what you see when you try — for example, whether the camera picture is black, or whether Webex still says it has no permission.

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