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Unable to log into Google

Firefox Web compatibility
jbr replied
mkhansen808
mkhansen808

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t sign you in: this browser may not be secure. Try using a different browser.” I was able to log in using Chrome so it’s definitely not a device issue. I already tried clearing my cookies and cache again, and disabling all of my browser extensions, but I’m still getting the same message. Any help is appreciated!

Editing to add, I'm using Windows 11 and Firefox version 153.0

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t sign you in: this browser may not be secure. Try using a different browser.” I was able to log in using Chrome so it’s definitely not a device issue. I already tried clearing my cookies and cache again, and disabling all of my browser extensions, but I’m still getting the same message. Any help is appreciated! Editing to add, I'm using Windows 11 and Firefox version 153.0

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Semua Balasan (3)

jbr
jbr
  • 10 Kontributor Teratas

Could you please restart into Troubleshoot Mode (from Help menu), open a new Private Window there, and try singing in that way? Thanks!

mkhansen808
mkhansen808 Pemilik pertanyaan

@jbr I just tried that, unfortunately I'm still getting the same error

jbr
jbr
  • 10 Kontributor Teratas

Try creating a separate Profile to test a completely clean slate using factory defaults/settings etc. — to see if it's possibly something in prefs.

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