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cannot open or delete emails on google mail and youtube videos will not play. Had this problem a month ago. It's Firefox because I have no problem using MS Edge which I hate.

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cannot open or delete emails on google mail and youtube videos will not play. Had this problem a month ago. It's Firefox because I have no problem using MS Edge which I hate.

cannot open or delete emails on google mail and youtube videos will not play. Had this problem a month ago. It's Firefox because I have no problem using MS Edge which I hate.

Solusi terpilih

Hi there,

I found a similar issue reported to Firefox subreddit recently and the OP was able to fix it by restarting the browser. Looks like a temporary glitch. Can you try on your end?

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Hi

Do you have any add-ons installed in Firefox?

Is your antivirus software completely up to date?

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I do have add-ons. I've had these add-ons for quite some time and never had a problem. I don't know if my antivirus software is up to date. I don't know anything about that. I can't even do anything in my Yahoo account either. A month ago, I did some kind of restart with Firefox and that worked although I don't remember how I did it. I don't even know how I got here.

I included 2 screen shots. One is my gmail account. It never loads and YouTube does not load icons and videos will not play.

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My son always did the work on my computer. Currently, he can't but I need to figure this out.

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Solusi Terpilih

Hi there,

I found a similar issue reported to Firefox subreddit recently and the OP was able to fix it by restarting the browser. Looks like a temporary glitch. Can you try on your end?

Membantu?

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