Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Emails, apps and pulldown menus will not open

  • 1 balas
  • 0 memiliki masalah ini
  • 13 kunjungan
  • Balasan terakhir oleh morrowken997

ken69
ken69
more options

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox.

I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them.

I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox. I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them. I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

Solusi terpilih

No need to respond to this. I got it to work by going to control panel then to programs, uninstall and tried to uninstall firefox. Before it would start, It asked if I wanted to restore, that it could fix some problems. I tried it, it worked. While I still have issues, like no + on the tabs to open a new one, at least it worked. Sorry if I bothered anyone by posting.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

morrowken997
morrowken997
more options

Solusi Terpilih

No need to respond to this. I got it to work by going to control panel then to programs, uninstall and tried to uninstall firefox. Before it would start, It asked if I wanted to restore, that it could fix some problems. I tried it, it worked. While I still have issues, like no + on the tabs to open a new one, at least it worked. Sorry if I bothered anyone by posting.

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.