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Firefox stopped working after uninstalling Edge and Office 365

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  • Balasan terakhir oleh colin_hodgson

colin_hodgson
colin_hodgson

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone reported in 2021, but that thread has been archived. https://support.mozilla.org/bm/questions/1356550 The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll). My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything. Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Solusi terpilih

colin_hodgson said
Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

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TyDraniu
TyDraniu
  • Top 10 Contributor

Solusi Terpilih

colin_hodgson said
Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

colin_hodgson
colin_hodgson Pemilik pertanyaan

Thanks TyDraniu, you've got my Firefox working again.