Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

I can not initiate a download of anything other than a picture.

  • 1 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh Shadow110

KingNoted
KingNoted
more options

I recentely reformatted my pc with windows 10 and installed a new SSD. I had everything going this morning> I installed steam, firefox and adobe photoshop by downloading from their respective sites. I have since turned off the pc and turned it back on later but now i can not download any programs. If i try to save a picture it will go right through but not a program.

I recentely reformatted my pc with windows 10 and installed a new SSD. I had everything going this morning> I installed steam, firefox and adobe photoshop by downloading from their respective sites. I have since turned off the pc and turned it back on later but now i can not download any programs. If i try to save a picture it will go right through but not a program.

Semua Balasan (1)

Shadow110
Shadow110
more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.