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Secure Connection Problem

  • 8 balas
  • 2 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh LaVanderDecken

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Hello All,

Firefox is my default browser i neva encountered any issues with before , i have used and reinstalled OS many times but neva had a issues i hav also faced SSL issues due to irregular BIOS time on other systems but this time i have below issues on SSL related websites or login websites alone

http://i.imgur.com/2rXkgbi.png

But the same websites work exactly fine on using Sandboxie

http://i.imgur.com/vg1kZKM.png

On Another login website

http://i.imgur.com/xDYnXob.png

but if i refresh the login site is working

The is a newly installed PC , Firefox Version is 33.0.2 , Security Software is Kaspersky IS 2015

the issue is with firefox alone not not with any other browsers i.e Chrome or IE

Hello All, Firefox is my default browser i neva encountered any issues with before , i have used and reinstalled OS many times but neva had a issues i hav also faced SSL issues due to irregular BIOS time on other systems but this time i have below issues on SSL related websites or login websites alone http://i.imgur.com/2rXkgbi.png But the same websites work exactly fine on using Sandboxie http://i.imgur.com/vg1kZKM.png On Another login website http://i.imgur.com/xDYnXob.png but if i refresh the login site is working The is a newly installed PC , Firefox Version is 33.0.2 , Security Software is Kaspersky IS 2015 the issue is with firefox alone not not with any other browsers i.e Chrome or IE

Diperbarui oleh cor-el pada

Semua Balasan (8)

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Have you tried running firefox in Safe Mode? If the problem doesn't show up in safe mode, then some plugin(s) might be to blame.

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A couple things.

First, Kaspersky has a feature to scan your web traffic, which is seamless for HTTP sites, but requires setup for HTTPS sites. The reason is that both IE and Chrome use the Windows certificate store and Firefox has its own certificate file.

According to help articles that really could be clearer... you can set up Firefox to work with this feature either by having Kaspersky push the certificate to Firefox or using a manual export/import procedure.

Second, the message that cleared after a reload listed "ocsp_old_response" so maybe it was in Firefox's cache? I think reloading was the right strategy for that particular error.

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Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

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Thank you all for your responses ,

@icewolf , the same issue persists in private window

@jscher2000, its great that Firefox has its own certificate file, which will prevent interdependence issues and agian i dont think this has to with KIS 2015 coz the the same browser works well when sandboxed

@cor-el, this is only root cause i can think of but i have updated timein both Bios AND os with manual sync to time.windows.com and cleared everything and restarted the system upon the restart for first 5 fives minutes i didnt any SSL error but after fives minutes the same issue is repeatedly prompted and i had the same issue on another motherboard which is of diff manufacturer than i am typing from , i thought it was ram issue and but it isnt

kindly guide in solving this issue and thanks for your valuable time

Diperbarui oleh LaVanderDecken pada

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Hope you have already found a solution. But if not, check out this thread. Some solutions in there might be helpful, like the "Skip Cert Error" plugin.

Could also try increasing the frequency your computer syncs with time servers.

Replacing the CMOS battery is also an option. If the mainboard is too old, a drained battery could also cause time regularities.

Apparently firefox has some overly restrictive rule concerning ssl timestamps. I am glad I never had this problem before.

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It almost sounds that Windows isn't able to keep the time correctly on your computer and gets behind.

Do you notice anything usual like frequent hanging or spending a lot of CPU time in system processes that run at kernel level?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

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Hi LaVanderDecken, I'm not familiar with the details of how Sandboxie works; it seems strange to me that security certificates could work differently.

So when it's sandboxed, if you click the padlock icon in the address bar, then More Information, then View Certificate, who is listed under "Issued by" when you are on those sites? For example:


Also, could you check your Firefox connection setting here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button

The default of "Use system proxy settings" should piggyback on your Windows/IE "LAN" settings. You also could try "No proxy" and see whether that works any differently.

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Thank you all for your suggestion's again and yes its a cmos error coz now i cant even access the internet as my internet is authentication based i cant login to my isp i will try methods which have been suggested above and respond thanks guys thanks again