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When mozilla updates, on FB and Ancestry.com, everything moves to the left side of the page.

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whenever mozilla firefox updates, i can not use FB or Ancestry.com for several days. Everything on those sites is pushed to the left of the page. I am able to Google and it looks ok. I check the plugins, and make sure all are up to date. adobe acrobat still shows outdated, even though I have updated it. I have to use IE for several days, until it changes. I would rather use firefox mozilla. This has been going on for several yrs. I have a HP laptop with Vista on it. I used to go back to an older version of Mozilla. sometimes it worked and sometimes it didn't. I have spent hours and hours trying to fix this. thank you for your time. I have tried Googling the problem, but didn't find an answer.

whenever mozilla firefox updates, i can not use FB or Ancestry.com for several days. Everything on those sites is pushed to the left of the page. I am able to Google and it looks ok. I check the plugins, and make sure all are up to date. adobe acrobat still shows outdated, even though I have updated it. I have to use IE for several days, until it changes. I would rather use firefox mozilla. This has been going on for several yrs. I have a HP laptop with Vista on it. I used to go back to an older version of Mozilla. sometimes it worked and sometimes it didn't. I have spent hours and hours trying to fix this. thank you for your time. I have tried Googling the problem, but didn't find an answer.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.