I can no longer receive or sent emails.
E-Mail messages are in Xfinity, but do not come to Mozilla Thunderbird. Not having access to Mozilla email, prevents messages to be sent from Xfinity. I also cannot send messages from web sites. brucelowrey@comcast.net
Wšě wotmołwy (1)
Hi Bruce:
POSSIBLE SOLUTION: Turn on 3rd party email client support at Xfinity's website
Since there isn't full troubleshooting information, I've made the following educated guess: Please enable 3rd party email clients like Thunderbird at Xfinity.com as follows (copy/pasted from https://www.xfinity.com/support/articles/third-party-email-access ) :
- Sign in to Xfinity Email using your Xfinity ID and password.
- In the top-right corner, click the Gear icon, then select Settings.
- Click Security.
- Check the box under Third Party Access Security to allow 3rd party email clients like Thunderbird access to your Xfinity email.
Full troubleshooting information please:
If the steps above do not help, please provide further details for troubleshooting (it’s a lot, but this is the best way to resolve the issue as quickly as possible, exact details are important):
Please copy and paste into a reply here a detailed description of:
- what you did (what you clicked on and in what order)
- what happened:
- what you expected:
- Which version of Thunderbird looks like Thunderbird 152?)
- Operating system version which linux, macOS or Windows version are you using (Windows 11 it appears?)
- Your Antivirus software name and version and any other 3rd party software you have installed
If an error message appears, please include that as well, along with screenshots if possible.