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My login to ATT.com

Firefox Webcertifikaty
Paul wotmołwjeny
ccwilke
ccwilke

ATT is my internet service provider. I use their website as my home screen. Yesterday, I started getting an error message when I tried to go on-line. I have contacted ATT, and they have determined that the problem is with Firefox, and not their website. I can go from the ATT screen to any other website, and it works fine. This is the message that I get:


Secure Connection Failed

An error occurred during a connection to www.att.com. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
ATT is my internet service provider. I use their website as my home screen. Yesterday, I started getting an error message when I tried to go on-line. I have contacted ATT, and they have determined that the problem is with Firefox, and not their website. I can go from the ATT screen to any other website, and it works fine. This is the message that I get: Secure Connection Failed An error occurred during a connection to www.att.com. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert. Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Wšě wotmołwy (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect