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Problem opening Thunderbird

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charm2
charm2
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When I try to open Thunderbird I get this message " could not load XPCOM"

When I try to open Thunderbird I get this message " could not load XPCOM"

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david
david
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Generally, reinstalling thunderbird over the existing installation should fix it. If it does not, uninstall the old version and install again (but be careful to not delete the profile) if you do that).