Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Access to Firefox

  • 3 wotmołwy
  • 0 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot Tomatoshadow2

Andrea L Struble
Andrea L Struble
more options

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Apple store to download the Firefox app. Do you have an support unit that can help problem solve

Wšě wotmołwy (3)

Tomatoshadow2
Tomatoshadow2
more options

Hi,

I believe for your iPhone 7 support has been discontinued.

James
James
  • Top 25 Contributor
  • Moderator
more options

Tomatoshadow2 said
Hi, I believe for your iPhone 7 support has been discontinued.

You sure?. The current version for iPhone 7 and iPhone 7 Plus according to wikipedia is iOS 15.8.2 released March 5, 2024 and the minimum requirement for current Firefox is iOS 15.0.

As for why the OP is not able to install Firefox from App Store, not sure.

Tomatoshadow2
Tomatoshadow2
more options

I would try to factory reset your iPhone 7, to see if you can connect to the app store that way. Also make sure you have iOS 15 on updated to the highest version on your iPhone.