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can´t send email

Thunderbird Druhe
sfhowes wotmołwjeny
marlene11
marlene11

mistake while sending email. mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended

mistake while sending email. mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended

Wšě wotmołwy (5)

sfhowes
sfhowes

https://support.postbox-inc.com/hc/en-us/articles/218574818-5-7-1-END-OF-MESSAGE-End-of-data-rejected-Error

What are your smtp settings in Account Settings, Outgoing Server (SMTP), bottom of left pane?

marlene11
marlene11 Prašer

"SSL/TLS", is that what you mean?

sfhowes
sfhowes

Reply here with this info:

outgoing server name, port, connection security, authentication method, User Name format, e.g. user@domain.com or just user.

marlene11
marlene11 Prašer

All right: outgoing server name: mail.hover.com Port: 465 Connection security: SSL/TLS authentification method: Password, normal User name format:user@name.net

sfhowes
sfhowes

Those are the correct settings according to the hover website, so I can't see any obvious reason why sending fails. AUP refers to Acceptable Use Policy, so I would contact hover to find out if you're account is being blocked in error.