Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije
Tuta nitka je so začiniła a archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.
Zablokowany Archiwowany

Cannot Receive or Send Emails Due to Errors

Thunderbird Rozrisanje problemow
david wotmołwjeny
SuMo Bot
SuMo Bot

Hello,

I'm asking this on behalf of my mom, as she can't access her email. Her ability to receive emails suddenly stopped and she is unable to send them as well. After entering her primary password, a message pops up saying "Sending of password for user (her email address) did not succeed". After selecting "Okay," another pops up saying " Login to sever mail.indra.com with username (her email address) failed. I've attached screenshots of both messages.

I tried changing her password and changing her account name to match her email address, as per answers I read on here to similar issues. Neither one worked. Does anyone know how to fix this? She is now nearly a week behind on emails. Thank you!

Hello, I'm asking this on behalf of my mom, as she can't access her email. Her ability to receive emails suddenly stopped and she is unable to send them as well. After entering her primary password, a message pops up saying "Sending of password for user (her email address) did not succeed". After selecting "Okay," another pops up saying " Login to sever mail.indra.com with username (her email address) failed. I've attached screenshots of both messages. I tried changing her password and changing her account name to match her email address, as per answers I read on here to similar issues. Neither one worked. Does anyone know how to fix this? She is now nearly a week behind on emails. Thank you!

Wšě wotmołwy (1)

david
david
  • Top 10 Contributor

Have you checked on her online account to ensure the password is correct? I don't know anything of Indra, but is this the setting she uses: https://www.indra.com/support/email-setup-instructions/

SuMo Bot
SuMo Bot Prašer

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.